Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
This collection bundles all 5 titles in Karen Kingsbury?s beloved Redemption series into one e-book for a great value! The Redemption series won Christian Retailing?s 2005 Retailer?s Choice Award for Best Series!The five-book Redemption series by Gary Smalley and Karen Kingsbury centers around the Baxter family. As readers follow the hopes and struggles of the family, they will explore key relationship themes as well as the larger theme of redemption, both in characters? spiritual lives and in their relationships. In each book, fans will enjoy a personal note from Karen and Gary Smalley as well as discussion questions for book group use. Revisit the Baxter family in all their life-changing events, or share the series with someone who hasn?t discovered it yet.#1 Redemption:When Kari Baxter Jacobs finds out that her husband is involved in an adulterous relationship and wants a divorce, she decides she will love him and remain faithful to her marriage at all costs. This book shows how God can redeem seemingly hopeless relationships, and it illustrates one of Gary Smalley?s key messages: Love is a decision.#2 Remember:Convinced she could make it on her own, Ashley Baxter has kept the most important people in her life at a distance?her family, the man who loves her, and the God she is sure can never forgive her. Now, just as she begins to open her heart, the events of September 11 rip into Ashley?s world and she is led to heartbreaking and hope-filled decisions that will forever change her life. This story vividly illustrates that we must value others more than ourselves, and it drives home one of Gary Smalley?s key messages: Honor one another.#3 Return:This touching novel reunites readers with the Baxter family and focuses on the only Baxter son, Luke. He is determined to leave his faith and his past behind and embrace a new, free-thinking future. But what he doesn?t realize is that his past holds a secret even he doesn?t know. When Luke finds out, his comfortable new life is turned upside down, and he must turn back to his roots.#4 Rejoice (2005 Gold Medallion Award finalist):In the continuing saga of the Baxter family, Brooke Baxter has achieved everything this world has to offer?a prestigious career, a beautiful home, and two wonderful children. Her recent return to her faith is an encouragement to her family. But if she faces tremendous loss, can her fledgling faith and her rocky marriage survive?#5 Reunion (2005 Gold Medallion Award finalist):This touching story allows us to see into the lives of the Baxter family as Erin and Sam attempt to adopt a child. As the family looks forward to a heartwarming reunion, they find out that Mr. and Mrs. Baxter have a secret that could change their lives forever. ISBN-13:9781496416957 Publisher:Tyndale House Publishers Publication Date:04/22/2016Series:Baxter Family Drama-Redemption Series
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