Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
For courses in Introductory Statistics.
Data analysis for everyone Data in the real world are dynamic and sometimes messy. This complexity can intimidate students who are new to math and statistics � but it�s also what makes statistics so interesting! Embracing these characteristics, Introductory Statistics teaches students how to explore and analyze real data to answer real-world problems. Crafted by authors who are active in the classroom and in the statistics education community, the 3rd Edition pairs a clear, conversational writing style with new and frequent opportunities to apply statistical thinking. Its tone and learning aids are designed to equip any student to analyze, interpret, and tell a story about modern data, regardless of the student�s mathematical proficiency. Also available with My Lab Statistics By combining trusted author content with digital tools and a flexible platform, My Lab� Statistics personalizes the learning experience and improves results for each student. With My Lab Statistics and Stat Crunch�, an integrated web-based statistical software program, students learn the skills they need to interact with data in the real world. Note: You are purchasing a standalone product; My Lab Statistics does not come packaged with this content. Students, if interested in purchasing this title with My Lab Statistics, ask your instructor to confirm the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information. If you would like to purchase both the physical text and My Lab Statistics, search for: 0135229995 / 9780135229996 Introductory Statistics Plus My Lab Statistics with Pearson – Access Card Package Package consists of: 013518892X / 9780135188927 Introductory Statistics: Exploring the World Through Data 0135190231 / 9780135190234 My Lab Statistics with Pearson – Standalone Access Card – for Introductory Statistics: Exploring the World Through Data Introductory Statistics: Exploring the World Through Data 3rd Edition is written by Robert N. Gould; Colleen Ryan and published by Pearson. ISBNs for Introductory Statistics are 9780135163092, 0135163099 and the print ISBNs are 9780135188927, 013518892X. Additional ISBNs include 9780135163139.
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