Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Water dominates our lives: we live on a planet with much water and our lives depend on it in many ways.
Despite the seeming abundance of water on the planet – with over 70% being salt water – human activity and prevailing climate conditions are placing more pressure on our supply of water than ever before, however. With this pressure comes a need to understand the physical principles of hydrology – the study of the occurrence, movement, and physical properties of non-oceanic water on and below the earth’s surface – an understanding that can then be applied to water management and related innovations. Introduction to Physical Hydrology provides a solid grounding in the principles of the subject. Exploring the principal rules that govern the flow of water on the land, it considers the four major types of water: atmospheric, ground, soil, and surface. It gives insights into the major hydrological processes, and shows how the principles of physical hydrology inform our understanding of climate and global hydrology – the large-scale study of hydrology with which we need to grapple to fully understand the impact of the climate on water supply. The study of physical properties is done most effectively through mathematical representations of concepts and processes. Introduction to Physical Hydrology includes a carefully-developed and class-tested learning framework: an extensive range of examples and exercises, and further maths support in the form of a series of Maths Toolboxes help the reader engage with and understand the maths required to master the subject. With hydrology now being approached from environmental and social perspectives, in addition to the more traditional physical geography and civil engineering perspectives, there has never been a more important time to develop a sound understanding of the subject. Introduction to Physical Hydrology is the perfect course companion while you develop this understanding. Online Resource Centre The Online Resource Centre to accompany Introduction to Physical Hydrology features: For registered adopters of the book: ? Figures from the book, available to download For students: ? A series of interactive spreadsheets related to topics introduced in the book ? A selection of multiple-choice questions to help check your understanding of the key concepts covered. ? A library of web links ? Groundwater hydraulics test – three exercises to test your knowledge of section 3.15Introduction to Physical Hydrology is written by Martin Hendriks and published by OUP Oxford. ISBNs for Introduction to Physical Hydrology are 9780191559174, 0191559172 and the print ISBNs are 9780199296842, 0199296847.
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