Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Designed to serve as a basic text for introductory courses in public administration, this pioneering work provides students with a clear-eyed understanding of the vital management functions covered in most standard textbooks with two important differences.
First, it is written to address the needs of both the experienced practitioner and the entry-level public servant. Case examples bridge the content-rich environment of practitioners with the principles of public administration sought by pre-service students. Second, the discussion of management practices is grounded in the political and ethical tensions inherent in the American constitutional form of governance. This innovative approach reflects the authors’ belief that public administration operates as an integral part of the country’s political traditions, and thereby helps define the political culture. Key themes in this third edition include: � an emphasis on the ways in which public administration and their agents play a critical role in ensuring legal and political accountability of the political system; � an exploration of local public administration as the backstop of American democracy, requiring a close working partnership between part-time elected officials and career administrators; � careful examination of the ways in which the American political economy requires administrators who are skilled at co-producing the common good with voluntary associations, businesses, nonprofit organizations and other governmental entities; � an understanding that public administration plays a critical role with its prudential judgments in balancing the competing values necessary to secure a regime of ordered liberty. Every chapter has been thoroughly updated, with particular attention paid to chapters on budgeting and revenue, e-government and the digital divide, shared power and the rise of “wicked problems,” and the future of public administration in the United States amidst deep polarization. Foundations of Public Service, 3rd Edition provides a framework for understanding American political traditions and how they inform public administration as a political practice. It is required reading for all introductory Public Administration courses with an emphasis on practice and real-world applications. Additional ISBNs 1032110090, 1003218024, 1032110066, 9781032110097, 9781003218029, 9781032110066Foundations of Public Service: E Pluribus Unum 3rd Edition is written by Douglas F. Morgan; Richard T. Green; Craig W. Shinn; Kent S. Robinson; Margaret E. Banyan and published by Routledge. ISBNs for Foundations of Public Service are 9781000462630, 1000462633 and the print ISBNs are 9781032110097, 1032110090. Additional ISBNs include 1032110090, 1003218024, 1032110066, 9781032110097, 9781003218029, 9781032110066.
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