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All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
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Tracking Your Order
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Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
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Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
The only book for EM Physicians that comprehensively covers what EM physicians need to know about caring for the trauma patient before the trauma surgeon takes over.
This topic has become especially important for emergency physicians because in the last few years trauma centers have closed and fewer trauma surgeons have become certified, forcing the EM physician to have a larger role in the care of these patients. Market / Audience Emergency Physicians: 40,000 Emergency Nurses: 100,000 Emergency Departments: 5,000 About the Book Emergent Management of Trauma is the type of book that Emergency Physicians really need. It is a concise and compact, yet absolutely comprehensive explanation of what an EM doc needs to know and what they need to do to care for Trauma patients from the streets into the OR where the Acute Care Surgeon takes over. The third edition addresses changes in the field of trauma that have spilled over into emergency departments and changed the way that EM physicians care for trauma victims in that there is more medical care and these patients may be in the emergency department longer, and also that EM physicians will be more involved in getting the patient safely into surgery. Key Selling Features Concise and Complete: easy to read with hundreds of illustrations Comprehensive and Balanced: takes you from pre-hospital care through medical treatment and even into the OR with what to do to ensure smooth transition to surgical treatment Tells you what you need to know: bulleted lists provide clear rapid-access information on all trauma-related injuries Tells you what you need to do: includes step-by-step diagrams of key life saving procedures and discussion of what procedure is most appropriate for any given situation About the Authors John Bailitz, MD (Chicago, IL)Instructor, Department of Emergency Medicine, Rush Medical College; Assistant Program Director, Department of Emergency Medicine, John H. Stroger Cook County Hospital, Chicago, IL. Faran Bokhari, MD (Chicago, IL) CHairman, Division of Prehospital Care and Resuscitation, Assistant Professor of General Surgery, Department of Emergency Medicine,John H. Stroger Cook County Hospital, Chicago, IL. Thomas A. Scaletta, MD (Chicago, IL) Chairman, Department of Emergency Medicine, West Suburban Hospital Medical Center, Oak Park, IL. Jeffrey J. Schaider, MD (Chicago, IL), Associate Professor, Department of Emergency Medicine, Rush Medical College; Chairman, Department of Emergency Medicine,John H. Stroger Cook County Hospital, Chicago, IL.Emergent Management of Trauma, Third Edition 3rd Edition is written by John Bailitz; Faran Bokhari; Thomas A. Scaletta; Jeffrey J. Schaider and published by Mc Graw-Hill Education / Medical. ISBNs for Emergent Management of Trauma, Third Edition are 9780071632539, 0071632530 and the print ISBNs are 9780071624343, 0071624341.
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