Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
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Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
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Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Crossing Cultures/Cruzando culturas focuses on the creation of literary works and how these works reflect the life experiences of the authors.
The purpose of this book is to inspire young Mexican-American, Hispanic, and Latino people by demonstrating that education is the key to life through the example of authors who have become successful in spite of their modest beginnings. Their love for education and their drive to improve themselves has turned them into nationally and internationally known authors recognized by major publishing companies. Their books in English have been translated quickly into other languages. The interviews reveal not only the authors� origins but also how they were able to overcome difficulties and challenges in their lives. The interviewed novelists include Mario Bencastro, Aristeo Brito, Rolando J. D�az, Graciela Lim�n, and Demetria Mart�nez. Interviews conducted in English with Mexican-American writers are included in their original English version along with a proper Spanish translation. This book comprises a valuable resource for university students who are pursuing a degree in Spanish, Chicano studies, and ethnic studies that facilitates understanding the various dynamics of the Hispanic experience through literature.Crossing Cultures/Cruzando culturas se enfoca en la creaci�n de obras literarias y como estas obras reflejan las experiencias de los autores. El prop�sito de este libro es inspirar a los j�venes M�xico-Americanos, Hispanos y Latinos al demostrar que la educaci�n es la llave que les abre las puertas del triunfo en la vida. El ejemplo de los autores que han sido exitosos a pesar de sus ra�ces humildes les estimular� a salir adelante. El amor por la educaci�n de estos escritores y su motivaci�n para mejorarse los ha convertido en autores reconocidos nacionalmente e internacionalmente por las editoriales m�s reconocidas del mundo entero. Sus libros en ingl�s han sido traducidos a otras lenguas r�pidamente. Las entrevistas revelan no solamente los or�genes de los escritores pero como lograron vencer las dificultades y desaf�os en su vida. Los novelistas entrevistados incluyen a Mario Bencastro, Aristeo Brito, Rolando J. D�az, Graciela Lim�n y Demetria Mart�nez. Las entrevistas realizadas en ingl�s con los escritores M�xico-Americanos est�n incluidas en su forma original en ingl�s acompa�adas por una traducci�n al espa�ol. Este libro comprende un recurso valioso para los investigadores universitarios que buscan especializarse en literatura o historia latina, chicana, o estudios �tnicos que facilitan el entendimiento de las din�micas variadas de la experiencia hispana a trav�s de la literatura.Read More Crossing Cultures- Cruzando culturas: Hispanic Authors and the Challenges They Overcame in the United States- Autores hispanos y sus desaf�os superados en los Estados Unidos 1st Edition is written by Author and published by Peter Lang Inc., International Academic Publishers. ISBNs for Crossing Cultures- Cruzando culturas are 9781453901687, 145390168X and the print ISBNs are 9781433112539, 1433112531.
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