Consumer Behaviour in Hospitality and Tourism 1st Edition ebook
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Consumer behaviour includes individual decision-making (IDM). IDM has implications in customer satisfaction, loyalty, and other behavioural intentions toward the organisations’ products and services. Consumer Behaviour in Hospitality and Tourism targets to study consumers and tourists in different leisure and touristic places such as hotels, convention centres, amusement parks, national parks, and the transportation sector. The aim of this book is to provide a broad view of novel topics and presents the current scenario in the hospitality and business arena. This edited volume has seven chapters and each chapter addresses varied themes relating to consumer behaviour, ranging from sustainable tourism, environmental issues, and green tourism to the impact of hotel online reviews using social media. It will be of great interest to researchers and scholars interested in Consumer Behaviour, Hospitality, and Tourism. The chapters in this book were originally published as a special issue of the Journal of Global Scholars of Marketing Science.Consumer Behaviour in Hospitality and Tourism 1st Edition is written by Author and published by Routledge. ISBNs for Consumer Behaviour in Hospitality and Tourism are 9781000442670, 1000442675 and the print ISBNs are 9781032728469, 1032728469. Additional ISBNs include 9781032019345, 9781032019369, 9781003181071, 9781000442656.
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