Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
NOTE: Before purchasing, check with your instructor to ensure you select the correct ISBN.
Several versions of the My Lab? and Mastering? platforms exist for each title, and registrations are not transferable. To register for and use My Lab or Mastering, you may also need a Course ID, which your instructor will provide. ? Used books, rentals, and purchases made outside of Pearson If purchasing or renting from companies other than Pearson, the access codes for the My Lab platform may not be included, may be incorrect, or may be previously redeemed. For courses in College Algebra. Includes My Lab Math. Prepare. Visualize. Succeed. College Algebra?by Beecher, Penna, and Bittinger is known for helping students ?see the math? through a focus on visualization and early introduction to functions. The author team has expanded and enhanced the instruction on review topics needed for today’s corequisite courses, or simply for students who come to the course underprepared.? The College Algebra My Lab Revision with Corequisite Support offers a complete college algebra?My Lab Math course with review of key topics from developmental algebra. The authors have built tools specifically for underprepared students ? resources that can be used by students independently via videos and notebook, or by instructors through integrating activities and interactive media into the classroom. Ideal either for standard course needs or for courses with students requiring additional preparation, this robust, just-in-time approach to corequisites gives instructors complete flexibility in implementation ? no matter how their courses are set up. Personalize learning with My Lab Math? By combining trusted author content with digital tools and a flexible platform, My Lab Math personalizes the learning experience and improves results for each student.? 0135266408 / 9780135266403 My Lab Math with Pearson – Standalone Access Card – for College Algebra My Lab Revision with Corequisite Support Package consists of: 0135301548 / 9780135301548 My Lab Math – Access Card -?for College Algebra My Lab Revision with Corequisite Support 0321737334 / 9780321737335 MML Course Tools for Course Compass College Algebra 5th Edition is written by Judith A. Beecher; Judith A. Penna; Marvin L. Bittinger and published by Pearson. ISBNs for College Algebra are 9780134173757, 0134173759 and the print ISBNs are 9780321969576, 032196957X. Additional ISBNs include 9780321981707, 9780321981783, 9780321981622, 9780321981639.
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