Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Certified Ethical Hacker(CEH) Version 10 Volume 1 of 4: Ethical Hacking Concepts and Methodology The Certified Ethical Hacker program is the pinnacle of the most desired information security training program any information security professional will ever want to be in.
To master the hacking technologies, you will need to become one, but an ethical one! The accredited course provides the advanced hacking tools and techniques used by hackers and information security professionals alike to break into an organization. As we put it, �To beat a hacker, you need to think like a hacker�. This course will immerse you into the Hacker Mindset so that you will be able to defend against future attacks. The security mindset in any organization must not be limited to the silos of a certain vendor, technologies or pieces of equipment. This ethical hacking course puts you in the driver�s seat of a hands-on environment with a systematic process. Here, you will be exposed to an entirely different way of achieving optimal information security posture in their organization; by hacking it! You will scan, test, hack and secure your own systems. You will be taught the five phases of ethical hacking and the ways to approach your target and succeed at breaking in every time! The five phases include Reconnaissance, Gaining Access, Enumeration, Maintaining Access, and covering your tracks. Underground Hacking Tools The hacking tools and techniques in each of these five phases are provided in detail in an encyclopedic approach to help you identify when an attack has been used against your own targets. Why then is this training called the Certified Ethical Hacker Course? This is because by using the same techniques as the bad guys, you can assess the security posture of an organization with the same approach these malicious hackers use, identify weaknesses and fix the problems before they are identified by the enemy, causing what could potentially be a catastrophic damage to your respective organization. We live in an age where attacks are all susceptible and come from anyplace at any time and we never know how skilled, well-funded, or persistent the threat will be. Throughout the CEH course, you will be immersed in a hacker�s mindset, evaluating not just logical, but physical security. Exploring every possible point of entry to find the weakest link in an organization. From the end user, the secretary, the CEO, misconfigurations, vulnerable times during migrations even information left in the dumpster. Interested in taking the CEH Exam? Please [email protected] to see if your institution is a registered partner. i Labs Redemption Instructions: EC-Council | Academia course(s) come with the supporting lab exercises within EC-Council�s cyber range, i Labs. i Labs access code(s) provide you with direct access to specific EC-Council lab activities associated with your e Courseware. The instructions below will guide you through activating your i Labs account, registering your access code, and launching your first lab session. Step 1: Create your account on i Labs by visiting, https://eccouncil.learnondemand.net/User/Register?Organization Id=1184 Step 2: Enter your details in the Basic Information form, click the �Save� button when finished. (When your account is created, you will automatically be logged in to the student i Lab window) Step 3: Click on the �Redeem Training Key� link on the Student i Lab window. Enter the following i Labs Access Key in the �Redeem Training Key� field. (The course will appear under the �My Training�, icon) Step 4: Click on the course name link. If this is your first time launching a lab, click the �Launch Test Lab� button to test your connection. Each lab module is listed separately. Step 5: To begin your lab, click the �Launch� button under the appropriate module. Things to know: Your i Labs course subscription is valid for 6 months starting from the date the Access code is redeemed. – Getting acquainted with i Labs � The 15-minute lab test session will take you through a full connectivity check as well as a complete orientation to the lab environment and how to navigate our content. Support: Tier 1 support is available through the �Contact Us� page located on your student i Lab window. Content related questions should be directed to your instructor. Should you encounter content related, technical issues, contact Tier 1 support and your case will be escalated appropriately. Remember, these are hacking labs; mis-configuration of machines can cause undesirable outcomes. Exiting the lab environment without saving and launching the lab again will �reset� your Virtual Machines back to their working state. About the Certification Exam Exam title: Certified Ethical Hacker (ANSI) Exam code: 312-50 (ECC EXAM), 312-50 (VUE) Number of questions: 125 Duration: 4 Hours Availability: ECC Exam / VUE Test Format: Multiple-Choice Questions Contact [email protected] to find out more!Certified Ethical Hacker (CEH) Version 10 w/ i Labs (Volume 1: Ethical Hacking Concepts and Methodology) 1st Edition is written by EC-Council and published by EC-Council Academia. ISBNs for Certified Ethical Hacker (CEH) Version 10 w/ i Labs (Volume 1: Ethical Hacking Concepts and Methodology) are 9781635672169, 1635672163 and the print ISBNs are 9781635672169, 1635672163.
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