Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Informed by second-language acquisition research and supported by cutting-edge digital tools, the complete Avanti! program creates a dynamic learning environment that fosters communication and motivates students to succeed. With Connect and LearnSmart, Avanti’s learning platform gives instructors maximum flexibility to structure the learning experience inside and outside the classroom. Avanti! is known for its focus on the most critical language for communication, its active presentation of vocabulary and grammar, systematic review and recycling, and inclusion of real-world culture. With Avanti!, students not only learn Italian- they develop a deep appreciation for Italian culture. The Avanti! program is built around the following principles: Focused Approach / Flexible Content: Avanti! responds to instructors’ concerns that most programs attempt to cover too much material in the first year. Informed by second-language acquisition research, this introductory course reflects a reasonable expectation for the amount of material that most beginning learners can acquire in one year of classroom instruction. The Strutture sections include the core structures that are necessary for meaningful communication at the elementary level. Additional structures are either presented “for recognition only” or appear in Per saperne di piu with associatedinductive presentations and activities in Connect , giving instructors maximum flexibility to teach the grammar they want to teach. The Connect platform includes an assignment builder feature that allows instructors to fully customize the course content to meet the needs of their particular students. Instructors may choose to assign all or some of the textbook and workbook activities as well as some or all of the grammar points presented in Per saperne di più, based on their course goals and the course delivery method: face-to-face, hybrid, or online. A major highlight of the fourth edition is the addition of 25 engaging Grammar Tutorial Videos that present key grammar points with related practice activities. Communicative Competence: Avanti!satisfies students’ desire to communicate in everyday situations from the very beginning through a guided and gradual process of acquisition. In the Strategie di comunicazione videos that open each chapter, students see and hear Italians of all ages and backgrounds using high-frequency, practical expressions that students can immediately begin using. The Lessico sections have been revised to include the most up-to-date high-frequency vocabulary in use today. The Strutture sections guide students from working with Italian at the word- and sentence-level until they arrive at the final section of each chapter, Cultura , where they engage in listening, reading, writing, and speaking activities at the discourse level. Outside of class, Connect provides voice tools such as Blackboard Instant Messaging for partnered speaking practice and the Voice Board for posting voice recordings to an asynchronous voicemail thread. With Avanti ! students are always well supported in their practice inside and outside of the classroom, building their communicative competence and their confidence. Cultural Competence: Avanti! provides a meaningful and extensive exploration of Italy’s rich and unique culture. In addition to the Strategie di comunicazione videos and the Grammatica dal vivo videos that feature contemporary language as it is spoken today, the Il blog di… videos showcase fourProduct details Publisher: McGraw-Hill Higher Education; 4 edition (January 17, 2017) Publication Date: January 17, 2017
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