Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Listen to the History Repeating Itself podcast with the author. – – Watch this short YouTube clip of the author discussing Vollmer’s use of bicycles in the Berkely police department. – – August Vollmer was one of the most extraordinary men ever elected town marshal and appointed police chief in American history. It was Vollmer who brought policing out of its wholly corrupt and often brutal era of politics, by professionalizing not only his own police department in Berkeley, California, but police departments across the country and around the world. He was instrumental in the creation of the polygraph machine (lie detector), patrol car radio communication systems, and, as the Los Angeles Police Chief, the first crime lab in America. His greatest legacy, however, was the higher education program he created at UC Berkeley, which developed into the disciplines of criminal justice and criminology that are so widespread today. – – This riveting biography by Willard M. Oliver, ten years in the making, is the first single-volume, full-length biography of marshal, police chief, and Professor August Vollmer. It is a profound work of both biography and history, and brings to life the man who forever changed American policing and police education, reaffirming Vollmer�s rightful title as �The Father of American Policing.� Meticulously researched, the book draws upon newly discovered material, interviews, and writings of Vollmer�s never before used, allowing Oliver to craft a richly detailed and fascinating narrative of Vollmer�s life story. This magisterial portrait of one of policing�s greatest leaders promises to reshape our understanding of both the man and his era and to rightfully restore August Vollmer as a household name. – – “Every living American police executive�past, present or future�must read this book. The book’s stories and details of Vollmer’s life is a deep well of inspiration for resolving many problems of policing, both in the US and around the world.”����From the Foreword by Prof. Lawrence W. Sherman – – �This biographical examination of the life and times of August Vollmer is much needed and significant for our field.� Oliver�s unique ability to put it all into words gives us a final product that is essential for the ages.���Dr. Kenneth Peak, University of Nevada, Reno – – �Especially in these troubled times, police, their critics, and students need the kind of perspective that history and biography provide. Oliver has done us all a great service by chronicling the career of the legendary August Vollmer, an accidental policeman who shaped a century of American policing, and police education, through his actions, teaching, writing, and dedicated prot�g�s. One hopes for more books like this one, though Oliver has set a high standard.� � � � � ��Dr. Gary Cordner, Professor Emeritus, Kutztown University & Eastern Kentucky University – – �The contributions of August Vollmer to professionalizing policing merit any superlative that might be applied.� The phrase �one person can make a difference in the world� is probably overused, but is certainly appropriate to describe Vollmer�s influence.� In writing this definitive biography, Will Oliver makes a contribution worthy of Vollmer�s stature.���Dr. Larry T. Hoover, Sam Houston State University – – Product details – – – Publisher: Carolina Academic Press (February 1, 2017) – Publication Date: June 1, 2017 – –
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