Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Arabiyyat al Naas (Part Two): An Intermediate Course in Arabic offers a vibrant course in Arabic as it is written and spoken today by educated native speakers. Not only does it continue the innovative integration of Modern Standard Arabic (MSA) and Levantine Arabic used in Part One of the series, but it does so in a way that supports and develops students��� increased mastery of the language. Combining a greater focus on cultural topics with an increased coverage of MSA, Part Two introduces more sophisticated communication, giving students a deeper awareness of the cultural base of the Arabic language. Features include: Twenty-one theme-based units covering a wide range of relevant and engaging topics, including education and learning, jobs and professions, the Arab woman, religion, money and the economy, politics and government and the environment Thorough coverage of listening, speaking, writing and reading skills in every unit, with lessons structured to provide students with variety, stimulation and further opportunities for practice Humorous, realistic dialogues reflecting everyday educated speech among Arabs to build up strong and practical communication skills A rich variety of reading passages, including poems, short stories, newspaper articles, descriptions of Arab cities and biographies of famous figures, designed to improve comprehension and analytical skills and to deepen students��� knowledge of Arab history, culture, language, and literature An extensive range of appealing exercises and activities, including crossword puzzles, root-and-pattern identification exercises, passage completions, guided and free compositions, and songs Free accompanying CD that includes audio recordings of the listening materials in the 21 units and a number of songs tied to their themes Free companion website (www.routledge.com/cw/younes) featuring the texts of the listening passages, the audio recordings available on the CD , a track list of all the audio materials, the answer keys to the crossword puzzles, sample tests and language games. Developed by an experienced and dynamic author team and tested over a number of years at Cornell University, Arabiyyat al Naas (Part Two) will be an essential resource for intermediate-level students of Arabic. While primarily designed for classroom use, the accessibility of the course also renders it highly suitable for independent study. This volume is the second in a pioneering three-part series of Arabic textbooks which together provide a complete three-year undergraduate language program.Product details Publisher: Routledge; 1 edition (October 11, 2013) ISBN-10: 0415509084 ISBN-13: 978-0415509084
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