Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Renowned for its clarity and accessibility of writing style, this popular volume explains the fundamental principles of human anatomy and physiology while exploring the factors that contribute to disease process. Rich with helpful learning features such as Mechanisms of Disease, Health Matters, Diagnostic Study, and Sport and Fitness, this volume has been fully updated to make full reference to European healthcare systems, including drugs, relevant investigations and local treatment protocols. The also book comes with an extensive website facility (which includes a wide array of helpful lecturer resources) and accompanying Brief Atlas of the Human Body and Quick Guide to the Language of Science and Medicine. Anatomy and Physiology, Adapted International Edition, will be ideal for students of nursing and allied health professions, biomedical and paramedical science, operating department practice, complementary therapy and massage therapy, as well as anyone studying BTEC (or equivalent) human biology.Unique ‘Clear View of the Human Body’ allows the reader to build up a view of the body layer by layer Clear, conversational writing style helps demystify the complexities of human biology Content presented in digestible ‘chunks’ to aid reading and retention of facts Consistent unifying themes, such as the ‘Big Picture’ and ‘Cycle of Life’ features, help readers understand the interrelation of body systems and how they are influenced by age and development Accompanying Brief Atlas of the Human Body offers more than 100 full-colour transparencies and supplemental images that cover body parts, organs, cross sections, radiography images, and histology slides Quick Guide to the Language of Science and Medicine contains medical terminology and scientific terms, along with pronunciations, definitions, and word part breakdowns for terms highlighted in the text Numerous feature boxes such as Language of Science and Language of Medicine, Mechanisms of Disease, Health Matters, Diagnostic Study, FYI, and Sport and Fitness provide interesting and important side considerations to the main text More than 1,400 full-colour photographs and spectacular drawings illustrate the most current scientific knowledge and help bring difficult concepts to life Quick Check Questions within each chapter help reinforce learning by prompting readers to review what they just read Chapter outlines, chapter objectives and study tips begin each chapter Outline summaries, review questions, critical thinking questions, and case studies are included at the end of each chapter Study Hints found throughout the text give practical advice to students about mnemonics or other helpful means of understanding or recall Connect IT! features link to additional content online to facilitate wider study Helpful Glossary and Anatomical Directions Ideal for students who are new to the subject, or returning to study after a period of absence, and for anyone whose first language is not English
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