Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Africa’s Most Lucrative Startup Opportunities covers existing business opportunities in Africa of massive scale and the tech startups to be built to address these market gaps. This book explains in great detail the design of these startups and how each solution is engineered to solve the current challenges in the market. Here are the highlights:1. Africa’s E-commerce industry only accounts for 1% of the continent’s retail sector. With a population of 1.2 billion people and more people migrating into cities, how do you make e-commerce work when a majority of your target customers are not connected to the internet? How do you deal with the last-mile delivery challenge? Africa lacks a formal address system, how do you design a solution to that? This book adopts a design thinking approach to explicitly lay out the step by step process of scalable solutions designed to address these problems.2. Africa has a majority of its population working in the informal sector. This book focuses on open-air market traders, street vendors & hawkers. These merchants continue to rely on their traditional offline sales channel when their counterparts who are tech-savvy have moved to online. How do you design a business model that works for this class of merchants who have been left on the other side of the digital divide and their clientele who are mostly looking for dirt cheap inventory? Dig in to find out how the digitally illiterate merchants can be on-boarded onto a platform solely dedicated for them to reach an incredibly high number of consumers and how internet users can be saved time and money to find the exact items they were looking for at the cheapest prices.3. Africa is the biggest consumer of second-hand cars in the world. The auto services industry for these cars is highly fragmented and infested by many bad actors. Almost every car owner in Africa has a tale to tell on the worst experience they have had from exploitation by the bad players. This is one industry that is very ripe for disruption. This book takes a deep dive into the tech startup meant for this market.4. A majority of people in Africa depend on public transport for their daily commute. While ride-hailing apps revolutionized the taxi industry, they still remain unaffordable to most people. Learn about how the pain points associated with public transport are addressed through a tech startup and the future it will bring to both riders and fleet operators.5. This book also covers the much-needed tool for restaurant owners in Africa.Detailed explanations about the markets covered in this book are available for free at http://www.potential-unicorns.com which is a website that will give you the clearest picture of what to expect inside this book.
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