Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
The current, concise, and easy-to-read guide to urinalysis and body fluids for all clinical laboratory technology students and professionals.
Clinical Laboratory Urinalysis and Body Fluids brings together all the information clinical laboratory technology students need about all aspects of urinalysis and body fluids. Current, concise, and easy to read, it reflects the authors’ extensive combined experience in academia, research and the technical areas of a clinical laboratory. Topics covered include: safety, quality, renal anatomy/physiology, pre-analytical urinalysis; urinalysis physical components and chemical examination; microscopy; microscopic urine sediment examination; renal diseases; cerebrospinal, serous, and other body fluids; amniotic fluid and pregnancy testing; metabolic diseases, and fecal analysis. Content is sequenced logically, with boxes, tables, and figures augmenting and supporting each chapter’s technical information. Chapter objectives are written at two levels, reflecting laboratory technicians’ and technologists’ differing scope of practice. Periodic self-assessment “checkpoints” challenge students with timely review questions, and chapter-ending review questions are also presented at two levels, reflecting students’ differing backgrounds. Students also gain practical insights through case studies at the beginning of each chapter, and “Mini Case” patient scenarios located throughout. Teaching and Learning Experience This book will help students master all the concepts and techniques they need to succeed as clinical laboratory technicians or technologists. Presents up-to-date coverage of all topics related to urinalysis and other body fluids: Covers safety and quality, as well as all common types of body fluid testing and all stages of urinalysis Flexible enough to support instruction of both clinical laboratory technicians and technologists, and students with diverse educational backgrounds: Provides sets of chapter objectives and review questions carefully crafted to serve students with differing knowledge and goals Provides practical insight through multiple case studies: Includes “Case in Point” case studies motivating each chapter, and Mini Case studies throughout chapters.Clinical Laboratory Urinalysis and Body Fluids 1st Edition is written by Robert Sunheimer; Linda Graves; Wendy Stockwin; Elizabeth Gockel-Blessing and published by Pearson. ISBNs for Clinical Laboratory Urinalysis and Body Fluids are 9780133950571, 0133950573 and the print ISBNs are 9780132784047, 0132784041. Additional ISBNs include 9780133599145.
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