Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
This diverse collection of articles by group work professionals who work in the classroom and in the field captures not only the art and science of social work with groups but also its soul, highlighting practice, teaching, and writing ideas that promote the power of group work – and the people who do it. Making Joyful Noise reinforces the value and uniqueness of group work as a positive, optimistic, empowering, and affirming way of working with people. The articles presented here cover a wide range of age groups, populations, and settings and include examples on the use of activity and discussion in groups: a poetry club for children, the meaning of camp for preadolescents, a boxing group for adolescents who live in the inner city, self-defense classes for adults, and caregiver support for the elderly. The book also steps into the classroom to promote the teaching of social group work and the education of advanced group work practitioners and to encourage practitioners to write about their group work practice. Finally, the book presents and illustrates a number of concepts that are unique to group work and that encourage front-line practitioners to “be bold”� and to “stay in the mess.”� While organized as a tribute to the late Dr. Roselle Kurland, Making Joyful Noise is in and of itself an important collection of articles and essays on social group work and one that is certain to provide all practitioners who are interested in group work with a spark, a smile, and some needed inspiration for their important work. Making Joyful Noise includes: essentials for preserving, promoting, and portraying group work practice the critical relationship between human and professional ethics in group work six common mistakes that practitioners make in regard to group purpose using organizational analysis to improve group work practice creatively blending activity and discussion in diverse settings cultivating collegiality to reduce isolation and enhance practice developing a capacity to “stay in the mess”� in group work with people of all ages skills for effectively working with transitions, separation, and loss in group guidelines for practitioners wishing to write for publication and much more!This book is a rich and diverse collection that is required reading for anyone working to promote social work with groups.Additional ISBNs9781317994268|9781317994251|9781317994244, 9780789032379|9780789032386|9781315877624, 1317994264|1317994256|1317994248, 0789032376|0789032384|1315877627, 9780789032379|9780789032386, 0789032376|0789032384, 9781315877624Making Joyful Noise The Art, Science, and Soul of Group Work 1st Edition and Publisher Routledge. ISBN: 9781317994251, 1317994256. The print version of this textbook is ISBN: 9780789032386, 0789032384.
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