Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
400 pages, 93 images, 28 contributors Intimate Partner Violence is a resource for a wide range of professionals who work with children and families, from specialists working in social services, counseling, education, and child advocacy to experts in the fields of medicine, law enforcement, and mental health. Contents include contemporary concepts and research on the prevalence, nature, causes, and impact of IPV-a pervasive problem in our society that affects adults and children and crosses all socioeconomic, racial, and ethnic boundaries. The text addresses not only the initial impact on the victims, but also the consequences IPV has in later life and in subsequent generations as learned behaviors lead to a cycle of family violence. The intent is not a comprehensive clinical and forensic reference text meant exclusively for medical and technical professionals, it is a resource that provides a thorough overview to assist managers, supervisors, directors, and other front-line professionals who have the responsibility of setting and implementing policies in making informed and effective decisions.Written by a diverse group of professionals that spans the child protection spectrum, Intimate Partner Violence serves an ideal introduction to the destructive, yet ubiquitous problem and also a valuable reinforcement of knowledge for experts who treat and deal with the pernicious effects of IPV, which often include child maltreatment, on a daily basis. This resource is the culmination of the foremost authorities on the subject of intimate partner violence, commonly referred to as domestic abuse. Including chapters with dedicated focuses on relevant topics such as screening and identifying IPV in health care settings, dating violence, children who witness violence, the Sexual Assault Nurse Examiner response, mental health aspects, and many others, this resource is an easily accessible, general guide that comprehensively covers the multiple aspects of intimate partner violence.Intimate Partner Violence: A Resource for Professionals Working With Children and Families is written by Angelo P. Giardino, MD, Ph D, MPH, FAAP; Eileen Giardino, RN, Ph D, APRN, FNP, ANP and published by STM Learning, Inc.. ISBNs for Intimate Partner Violence are 9781936590056, 1936590050 and the print ISBNs are 9781878060778, 1878060775.