Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
Read a sample chapter on security duties�here. – – The job of Today’s correctional officer is a demanding one, whether it is working in an adult prison or in a local jail. The correctional officer has the responsibility to safely confine criminal offenders, and, by doing so, properly keeps the public safe. This book is meant to give the reader, whether a student or a trainee, a clear, realistic understanding of what correctional officers do �� from patrolling cellblocks, preventing escapes and handling security issues to dealing with various types of offenders and their behaviors. Written by a retired jail officer and adjunct professor with over 27 years of experience in confinement, classification, community corrections, correctional officer training and corrections policy development, this updated edition discusses the following topics: – -Corrections: Definition, Offenders, Goals and Functions – -Types of Correctional Facilities – -Correctional Officers: Personnel Issues and Training – -Early Development: Punishment and Early Prisons – -The Development of the Modern Correctional Facility – -An Examination of Today’s Inmate – -Special Populations and Methods of Handling – -Physical Plant and Classification – -Key and Tool Control, Headcounts, Searches and Transportation – -Interacting with Inmates – -Avoiding Manipulation – -Inmate Violence – -The Rights of Inmates – The Correctional Officer is realistically written, features a glossary of commonly used corrections terms and has been updated in detail. Each chapter contains discussion questions to assist both the college instructor and corrections trainer. This book has the following goals: – -To be a training resource for correctional agency training, to be used at the recruit and in service training levels so officers can improve their job skills – -To provide insight into the history, philosophy and evolution of correctional systems – -To provide to the correctional officer social, economical, vocational, educational and behavioral information about criminal offenders – -To give information on maintaining positive traits and job skills that can enhance the career of the correctional officer – The Teacher’s Manual will be available electronically on a CD or via email. Please contact Beth Hall at [email protected] to request a copy. PowerPoint slides will be available upon adoption. Email [email protected] for more information. – �The Correctional Officer is an excellent informational resource to new recruits in the Massachusetts Department of Correction Training Academy. The book provided an expanded view of corrections that’s in sync with our philosophy and practices of training new Correctional Officers in the 21st Century. The introduction of this publication in the Recruit Training Program has reinforced a more collegial training environment that further complements our training model.” � William Dupre, Director of Staff Development, Massachusetts Department of Correction – – �Gary has dedicated his life to training correctional officers, and he has put his heart and soul into this book in order to help all in the field of corrections. He has instructed at our training academy for many years and our officers have benefited immensely from his training. With this book, all in the corrections field who work with inmates can benefit from Gary’s instruction and experience.� � Vince Ferrara, Executive Director Hampton Roads (VA) Criminal Justice Training Academy – – �What Cornelius has done is presented us with a very useful textbook. The new officer, the seasoned veteran, the pre-professional, the training instructor and the college instructor will all bene – – Product details – – – Publisher: Carolina Academic Press; 3 edition (April 1, 2017) – Publication Date: June 1, 2017 – –
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