Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
There’s no better preparation for Nurse Practitioners and others in the adult primary care field! Primary Care: Interprofessional Collaborative Practice, 6th Edition provides the concise yet thorough information that you need in today’s fast-paced, interprofessional, collaborative environment. With authorship reflecting both academic and clinical expertise, this comprehensive, evidence-based primary care text/reference shows you how to deliver effective, truly interdisciplinary health care. It covers every major adult disorder seen in the outpatient office setting and features a unique interprofessional collaborative approach with referral/consultation highlights and more. New to this edition is an increased emphasis on rationales for recommendations, pharmacotherapeutics and drug decision-making, and diagnostic direction providing guidance in management, prescribing medications, and ordering diagnostic tests.Comprehensive, evidence-based, accurate, and current content focused on the needs of adult primary care providers.UNIQUE! Interprofessional collaborative approach with referral/consultation highlights.UNIQUE! Initial Diagnostics boxes provide quick reference to key decision-making content.NEW and UPDATED! Increased emphasis on rationales for treatment recommendations, pharmacotherapeutics and drug decision-making, and diagnostic direction.NEW and UPDATED! Revamped and new introductory chapters:NEW and UNIQUE! Patient/Family Education and Health Literacy chapter.NEW and UNIQUE! New Human Trafficking chapter.NEW chapters covering wellness, risk management, and LGBTQ patient care highlight risks, disparities in healthcare, and information to increase the well-being and care for all patients.Interprofessional Collaborative Practice: Where We Are Today chapter now includes content on the importance of interprofessional collaboration to underscore the significance of this paradigm shift and stress that NPs and other adult primary care providers must increasingly view themselves as part of a team, especially in management of patients with multiple co-morbidities.Translating Research into Clinical Practice chapter refocused to emphasize DNP scholarly projects and quality improvement projects.UNIQUE! Patient/Family Education and Health Literacy chapter.Genetic Considerations in Primary Care chapter refocused on the graduate-level primary care genetics competencies.Palliative Care chapter refocused on pain management with special sensitivity to the opioid epidemic.NEW! Red Flag features highlight issues not to be missed.NEW! Consistent chapter format and features reflect the systematic approach used in adult primary care practice to promote improved clinical reasoning skills, facilitate learning, and foster quick clinical reference.UPDATED! Content on routine health screenings and immunizations converted to tables for quick reference.Primary Care: A Collaborative Practice 6th Edition is written by Terry Buttaro and published by Mosby. ISBNs for Primary Care: A Collaborative Practice are 9780323594578, 0323594573 and the print ISBNs are 9780323570152, 0323570151. Additional ISBNs include 9780323355216, 9780323556309, 9780323594592, 9780323594585.