Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
The premier resource for today’s nurse administrator, Nursing Administration: Scope and Standards of Practice, 2nd Edition is informed by ongoing advances in health care, professional nursing, and organizational and administrative management. It covers all aspects of a nurse administrator’s practice in any setting or role and at any level of influence and authority.Topics discussed include core role accountabilities, role qualifications (including certification and education), and ethics of this nursing specialty, as well as the issues, opportunities and trends that every nurse administrator must know. The core accountabilities alone illustrate the depth and breadth of nursing administration practice:Accountability and advocacy for employees Clinical care delivery and optimal patient outcomes Healthy work environments Legal and regulatory compliance Networking, partnering and collaborating Patient and population health advocacy Safety, quality and risk management Strategic, financial and human resource management The publication’s 17 competency-based standards will help in evaluating practice outcomes and goals and delineating what is expected of all nurse administrators. Its scope of practice-the who, what, where, when, why, and how of their practice-is the context for these standards.Nursing Administration: Scope and Standards of Practice, 2nd Edition is a professional development must-have for the practicing or aspiring nurse administrator or nurse executive, or any registered nurse or nursing student.About ANA’s Specialty Nursing Standards Since the late 1990s, ANA has partnered with other nursing organizations to establish a formal process for recognition of specialty areas of nursing practice. This includes the criteria for approving the specialty itself and the scope statement, and an acknowledgment by ANA of the standards of practice for that specialty. Because of the significant changes in the evolving nursing and health care environments, ANA’s approval of specialty nursing scope statements and its acknowledgment of specialty standards of practice remain valid for five years, starting from the publication date of the documents.The standards in this publication are based on language from ANA’s Nursing: Scope and Standards of Practice, Third Edition, a helpful supplement to this specialty text, which in turn is of optimal use with two complementary ANA texts: Guide to Nursing’s Social Policy Statement and Guide to the Code of Ethics for Nurses. Together (available as the Essentials of Nursing Practice Package), these three books help guide nursing practice, thinking and decision-making. The set is proving useful as a professional reference, classroom textbook, in-service training guide and credentialing exam resource.Nursing Administration: Scope and Standards of Practice 2nd Edition is written by ANA and published by Nursesbooks. ISBNs for Nursing Administration are 9781558106451, 1558106456 and the print ISBNs are 9781558106437, 155810643X. Additional ISBNs include 9781558106444.
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