Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
A complete toolkit for teaching, learning, and understanding the essential concepts of automatic control systems Edition after acclaimed edition, Automatic Control Systems has delivered up-to-date, real-world coverage designed to introduce students to the fundamentals of control systems. More than a comprehensive text, Automatic Control Systems includes innovative virtual labs that replicate physical systems and sharpen readers’ problem-solving skills. The Tenth Edition introduces the concept of Control Lab, which includes two classes of experiments: SIMLab (model-based simulation) and LEGOLab (physical experiments using LEGO® robots). These experiments are intended to supplement, or replace, the experimental exposure of the students in a traditional undergraduate control course and will allow these students to do their work within the MATLAB® and Simulink® environment-even at home. This cost-effective approach may allow educational institutions to equip their labs with a number of LEGO test beds and maximize student access to the equipment at a fraction of the cost of currently available control system experiments. Alternatively, as a supplemental learning tool, students can take the equipment home and learn at their own pace. This new edition continues a tradition of excellence with: A greater number of solved examples Online labs using both LEGO MINDSTORMS® and MATLAB/SIMLab Enhancements to the easy-to-use MATLAB GUI software (ACSYS) to allow interface with LEGO MINDSTORMS A valuable introduction to the concept of Control Lab A logical organization, with Chapters 1 to 3 covering all background material and Chapters 4 to 11 presenting material directly related to the subject of control 10 online appendices, including Elementary Matrix Theory and Algebra, Control Lab, Difference Equations, and Mathematical Foundation A full-set of PowerPoint® slides and solutions available to instructors Adopted by hundreds of universities and translated into at least nine languages, Automatic Control Systems remains the single-best resource for students to gain a practical understanding of the subject and to prepare them for the challenges they will one day face. For practicing engineers, it represents a clear, thorough, and current self-study resource that they will turn to again and again throughout their career. LEGO and MINDSTORMS are registered trademarks of the LEGO Group MATLAB and Simulink are registered trademarks of The MathWorks, Inc. Product details Simultaneous Publisher: McGraw-Hill Education; 10 edition (March 10, 2017) Publication Date: March 10, 2017
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