Order Processing Time
All orders placed on our website are processed within 2-4 business days, from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Orders received after our daily cut-off time of 10:00 PM PT will be processed on the next business day. Please note that we do not process orders on weekends or public holidays.
Shipping Methods and Carriers
Zetlly partners exclusively with reputable shipping carriers to ensure timely delivery of your orders. We utilize:
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FedEx
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UPS
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USPS
The choice of carrier is determined by factors such as destination, weight, and delivery timeframe to provide optimal service.
Shipping Rates and Fees
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Free shipping is provided for all orders over $199.
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Orders under $199 will incur a flat-rate shipping fee of $7.99.
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All orders shipped within the United States will be subject to a sales tax charge of 5%.
Estimated Delivery Time
Once shipped, orders typically arrive within 6 to 10 business days. Our delivery times are from Monday to Friday, 8:00 AM – 6:00 PM Pacific Time (PT). Please allow additional time for deliveries to remote or rural locations.
Shipping Restrictions
Zetlly currently ships exclusively within the United States. At present, we do not offer international shipping or deliveries to P.O. boxes or APO/FPO addresses. Orders placed with addresses outside our designated delivery areas will be canceled, and refunds will be processed accordingly.
Tracking Your Order
Upon shipment, customers will receive a confirmation email containing tracking information. You can track your order directly through the provided tracking link or by visiting the carrier’s official website:
Please allow up to 48 hours for tracking information to update in the carrier’s system.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days from the date your order is delivered. Items must be unused, in the original condition, and accompanied by the original packaging and receipt or proof of purchase.
How to Return or Exchange an Item
To initiate a return or exchange, please follow these steps:
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Contact our customer support at [email protected] with your order number and reason for return or exchange.
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Our team will respond within 24 hours to provide detailed instructions, including the specific Return Address for your shipment.
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Package your item securely and include all original packaging and proof of purchase.
Return shipments should be sent to: Blanq LLC 1201 South Hope Street Apt 2413, Los Angeles, CA 90015, USA
Return Conditions
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Items must be returned in their original condition, unworn, undamaged, and complete with all original packaging and documentation.
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Items returned without prior authorization or not meeting the above conditions may not qualify for a refund or exchange.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure your return reaches us safely.
Non-Returnable Items
The following items cannot be returned:
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Digital products (e-books or downloadable content)
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Personalized or customized items
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Gift cards
Accepted Payment Methods
Zetlly accepts the following secure and widely trusted payment options:
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PayPal: Easily pay through your PayPal account, benefiting from secure transactions and buyer protection.
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Stripe: Pay securely using major credit and debit cards including Visa, MasterCard, American Express, and Discover via Stripe’s encrypted payment gateway.
Payment Security
At Zetlly, your security is our utmost priority. We utilize advanced encryption technologies and robust security protocols provided by PayPal and Stripe. All payment information entered on our site is encrypted using Secure Socket Layer (SSL) technology, ensuring your financial information remains private and secure throughout the transaction process.
Zetlly does not store any credit card or sensitive financial information directly on our servers, further enhancing the security and protection of your personal data.
Payment Process and Confirmation
Upon placing an order, your chosen payment method (PayPal or Stripe) will immediately process the transaction. You will receive an automated confirmation email shortly after your payment has been successfully completed, detailing your transaction and order summary.
Please retain this confirmation email for your records and reference in case of any inquiries or disputes.
The Routledge Handbook of Urban Disaster Resilience emphasizes the intersection of urban planning and hazard mitigation as critical for community resilience, considering the interaction of social, environmental, and physical systems with disasters. The Handbook introduces and discusses the phases of disaster -mitigation, preparedness/response, and recovery -as well as each of the federal, state, and local players that address these phases from a planning and policy perspective. Part I provides an overview of hazard vulnerability that begins with an explanation of what it means to be vulnerable to hazards, especially for socially vulnerable population segments. Part II discusses the politics of hazard mitigation; the failures of smart growth placed in hazardous areas; the wide range of land development policies and their associated risk; the connection between hazards and climate adaptation; and the role of structural and non-structural mitigation in planning for disasters. Part III covers emergency preparedness and response planning, the unmet needs people experience and community service planning; evacuation planning; and increasing community capacity and emergency response in developing countries. Part IV addresses recovery from and adaption to disasters, with topics such as the National Disaster Recovery Framework, long-term housing recovery; population displacement; business recovery; and designs in disasters. Finally, Part V demonstrates how disaster research is interpreted in practice -how to incorporate mitigation into the comprehensive planning process; how states respond to recovery; how cities undertake recovery planning; and how to effectively engage the whole community in disaster planning. The Routledge Handbook of Urban Disaster Resilience offers the most authoritative and comprehensive coverage of cutting-edge research at the intersection of urban planning and disasters from a U.S. perspective. This book serves as an invaluable guide for undergraduate and postgraduate students, future professionals, and practitioners interested in urban planning, sustainability, development response planning, emergency planning, recovery planning, hazard mitigation planning, land use planning, housing and community development as well as urban sociology, sociology of the community, public administration, homeland security, climate change, and related fields.Product details Page Numbers Source ISBN: 1138886955Simultaneous Publisher: Routledge; 1 edition (July 30, 2019) Publication Date: July 30, 2019
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